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Shipping & Handling

What are your shipping rates?

Where are you shipping your products from?

How long does it take to receive an order?

What shipping carrier do you use?

Do you physically ship all products from your location?

Do you offer expedited shipping?

Do you provide tracking numbers for orders?

What does your packaging look like?

Returns, Exchanges, & Refunds

Return & exchange policies

How do you handle returns/exchanges?

What is the address to ship back returns?



Are your products brand new?

Why are some products limited in sizes?

What is the quality of your product?

Can I suggest products for you to add to your store?

How often do you get new inventory?

Is there a minimum order?



How long have you been in business?

What are your business hours?

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